Road Hazard Warranty Terms and Conditions
To qualify for this warranty:
- You must be the original purchaser of the tires.
- You must have purchased the tires from Costco Wholesale.
- You must present the original purchase receipt and tire to a Costco Wholesale Tire Centre.
Conditions of this warranty:
- The purchaser must rotate and balance their tires as outlined by the vehicle / tire manufacturer.
- The purchaser must operate their tires at inflation pressures outlined by the vehicle / tire manufacturer.
- The purchaser must keep all mechanical parts that affect tires in proper working condition.
- The purchaser will be required to sign a "Costco Wholesale Tire Adjustment Form".
- The purchaser will be charged a $9.99 installation fee for each tire replaced under the terms of warranty.
What is covered:
- "Road hazard failure" is defined as a tire that becomes unserviceable due to cuts, non-repairable punctures or impact damage. Costco Wholesale will repair tires with tread-face injuries in accordance with established TRAC (Tire and Rubber Association of Canada), standards.
- This warranty covers road hazard failures in Passenger, Performance and Light Truck tires purchased from Costco Wholesale.
- This warranty is valid for sixty (60) months from the date of purchase or when the tire reaches 2/32 of an inch or less in remaining tread depth (whichever comes first). When a tire has 2/32 of an inch or less in tread depth, it is considered worn out.
- This warranty provides credit based upon remaining usable tread at the time of failure due to road hazard.
- "Usable tread" is defined as the original tread depth of a tire less 2/32 of an inch (tread wear indicators).
- Credit is determined by multiplying the usable remaining tread depth percentage by the current price of the tire.
- This warranty is a promise under certain conditions to give credit on a pro-rated basis towards the purchase of a new tire. This warranty does not imply that tires sold by Costco Wholesale meet certain specifications or cannot fail. This warranty does not replace or modify any original tire manufacturer’s warranty on material and workmanship.
What is not covered:
- A tire / tires that did not fail under the terms of this warranty, on any vehicle, including 4-Wheel-Drive and All-Wheel-Drive vehicles, where a tire / tires need to be replaced due to the drivetrain requirements of the vehicle.
- A tire that is damaged / failed due to vandalism.
- A tire that is damaged / failed due to an accident.
- Curb damage where other vehicle components were also damaged during impact.
- A tire that is damaged / failed due to commercial use.
- A tire that is damaged / failed due to racing.
- A tire that is damaged / failed due to Off-Road use.
- A tire that is damaged / failed due to snow chains or studs.
- A tire that is damaged / failed due to rapid or irregular wear.
- A tire that is damaged / failed due to wear from worn mechanical components on the vehicle.
- Tires transferred from the vehicle on which they were originally installed.
- Loss of time, inconvenience, loss of use of vehicle or consequential damage. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply.
- Have the air / nitrogen pressure in your tires checked by a tire professional at least once a month. Serious injury may result from tire failure due to under inflation.
- Always request that the air / nitrogen pressure in your tires be set to the tire or vehicle manufacturers' specifications.
- Do not overload your vehicle. Serious injury may result from overloading your vehicle.
- Register your tires using the DOT (Department of Transportation) card provided at the time of purchase / installation.
- Read and follow all tire maintenance requirements outlined in the tire manufacturers' warranty booklet provided at the time of purchase / installation.
- Always insist on an TRAC (Tire and Rubber Association of Canada) approved repair if required.
- Fix-a-flat products should be avoided if possible. These products can make a tire non-repairable and may void the manufacturer’s warranty.
- If you are purchasing less than four tires, mount the new tires on the rear of the vehicle.
- It is recommended to have your lug nut torque checked by Costco or a service provider of your choice 40 km (25 miles) after your tires are serviced or replaced.
- Request that your tire and rim assemblies are hand torqued with a calibrated torque wrench to the vehicle manufacturer’s specifications.
- Have your tires inspected by a tire professional at least once a year.
- Tire and vehicle manufacturers have different age guidelines for replacing your tires regardless of wear or condition. It is important to read your vehicle’s owner’s manual and tire manufacturer’s owner’s manual for guidance on when your tires should be replaced, regardless of wear or condition.